Setting

Today’s work environment

Conventional management approaches seem less applicable to today’s work processes. Distributed and virtual teams, off-shoring, flexible working hours and a new generation of knowledge workers create a completely different setting than traditional work environments. In this new setting, factors like flexibility, trust, employee empowerment, and management by results are gaining importance. But how do we ensure our work performance and quality in this new setting?


Over the last 10 years we have seen significant work environment (r)evolutions affecting society, workers and organizations. Developments include the possibility to access our working environment from any location and the ability to easily share knowledge via social media, blogs, wiki's etc. Last but not least our labor situation has become much more flexible where management styles are changing from command & control towards coordinate and cultivate. Most of these developments have led to increased work freedom and flexibility. The challenge is to stay tuned with your workforce to guarantee a structured work process and avoid surprises regarding progress and results.

Society: Increasing flexibility

  • Increasing off-shoring, teleworking, and subcontracting
  • Flexible labour contracts become the standard
  • Paid work is combined with family care
  • Senior knowledge workers retire at a later age

Knowledge workers: A new generation

  • Very familiar with working in a virtual environment
  • Expect to control their own working time
  • Wish to be measured on the results achieved
  • Seek optimal match between work and personal preferences

Organization: Adapt to Change

  • Need to manage remote workforces
  • Focus changes from Command & Control to Coordinate & Cultivate
  • Need methods and tools to manage by results
  • Seek ways to reduce their CO2 footprint to which travel and commuting contribute 50%